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error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 10:45 am
da crazy.cat
Dato che sono un paio di giorni che mi ci perdo dietro, e non ho più idee, con dei pc windows 7 in rete aziendale e aggiornati attraverso il wsus, ottengo l'errore in oggetto.
Il problema si presenta in tutti i pc appena clonati, messi a dominio, fatto cancellazione della cartella softwaredistribution, aggiornato agent di windows update, provato altri trucchetti trovati in rete, gpupdate /force, il wsus è presente nella configurazione di ma l'errore rimane.
Nei pc già a dominio invece funziona tutto.
Dimenticavo che la ricerca degli aggiornamenti prosegue per alcuni minuti, si vede la luce del disco lampeggiare e poi va in errore
Più sotto il windowsupdate.log.
Qualche idea?
Grazie

2018-03-16 10:16:55:649 504 1698 Misc =========== Logging initialized (build: 7.6.7601.23806, tz: +0100) ===========
2018-03-16 10:16:55:649 504 1698 Misc = Process: C:\Windows\system32\svchost.exe
2018-03-16 10:16:55:649 504 1698 Misc = Module: c:\windows\system32\wuaueng.dll
2018-03-16 10:16:55:649 504 1698 Service *************
2018-03-16 10:16:55:649 504 1698 Service ** START ** Service: Service startup
2018-03-16 10:16:55:649 504 1698 Service *********
2018-03-16 10:16:55:680 504 1698 Agent * WU client version 7.6.7601.23806
2018-03-16 10:16:55:680 504 1698 Agent * Base directory: C:\Windows\SoftwareDistribution
2018-03-16 10:16:55:680 504 1698 Agent * Access type: No proxy
2018-03-16 10:16:55:680 504 1698 Agent * Network state: Connected
2018-03-16 10:16:56:975 504 1698 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2018-03-16 10:16:57:022 504 1698 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2018-03-16 10:16:57:022 504 1698 Agent WARNING: Failed to read the service id for re-registration 0x80070002
2018-03-16 10:16:57:022 504 1698 Agent WARNING: Missing service entry in the backup data store; cleaning up
2018-03-16 10:17:02:965 504 7c0 Report CWERReporter::Init succeeded
2018-03-16 10:17:02:965 504 7c0 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-03-16 10:17:02:965 504 7c0 Agent * Prerequisite roots succeeded.
2018-03-16 10:17:02:965 504 7c0 Agent *********** Agent: Initializing global settings cache ***********
2018-03-16 10:17:02:965 504 7c0 Agent * WSUS server: indirizzoip
2018-03-16 10:17:02:965 504 7c0 Agent * WSUS status server: indirizzoip
2018-03-16 10:17:02:965 504 7c0 Agent * Target group: ******
2018-03-16 10:17:02:965 504 7c0 Agent * Windows Update access disabled: No
2018-03-16 10:17:02:965 504 7c0 DnldMgr Download manager restoring 0 downloads
2018-03-16 10:17:02:965 504 7c0 AU ########### AU: Initializing Automatic Updates ###########
2018-03-16 10:17:02:965 504 7c0 AU # WSUS server: indirizzoip
2018-03-16 10:17:02:965 504 7c0 AU # Detection frequency: 22
2018-03-16 10:17:02:965 504 7c0 AU # Target group: ******
2018-03-16 10:17:02:965 504 7c0 AU # Approval type: Pre-install notify (Policy)
2018-03-16 10:17:02:965 504 7c0 AU # Auto-install minor updates: Yes (Policy)
2018-03-16 10:17:02:965 504 7c0 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2018-03-16 10:17:03:246 504 1698 Report *********** Report: Initializing static reporting data ***********
2018-03-16 10:17:03:246 504 1698 Report * OS Version = 6.1.7601.1.0.65792
2018-03-16 10:17:03:246 504 1698 Report * OS Product Type = 0x00000030
2018-03-16 10:17:03:262 504 1698 Report * Computer Brand = Olivetti
2018-03-16 10:17:03:262 504 1698 Report * Computer Model = PA200 30B320W
2018-03-16 10:17:03:262 504 1698 Report * Bios Revision = PA200-30B_W7_L114
2018-03-16 10:17:03:262 504 1698 Report * Bios Name = BIOS Date: 07/22/13 11:37:54 Ver: 04.06.05
2018-03-16 10:17:03:262 504 1698 Report * Bios Release Date = 2013-07-22T00:00:00
2018-03-16 10:17:03:262 504 1698 Report * Locale ID = 1040
2018-03-16 10:17:03:917 504 7c0 AU Successfully wrote event for AU health state:1
2018-03-16 10:17:03:917 504 7c0 AU Initializing featured updates
2018-03-16 10:17:03:917 504 7c0 AU Found 0 cached featured updates
2018-03-16 10:17:03:917 504 7c0 AU Successfully wrote event for AU health state:1
2018-03-16 10:17:03:917 504 7c0 AU Successfully wrote event for AU health state:1
2018-03-16 10:17:03:917 504 7c0 AU AU finished delayed initialization
2018-03-16 10:17:03:917 504 1698 AU #############
2018-03-16 10:17:03:917 504 1698 AU ## START ## AU: Search for updates
2018-03-16 10:17:03:917 504 1698 AU #########
2018-03-16 10:17:03:917 504 1698 AU <<## SUBMITTED ## AU: Search for updates [CallId = {95569019-1D44-40EB-8E11-BF9907F6B499}]
2018-03-16 10:17:03:917 504 d60 Agent *************
2018-03-16 10:17:03:917 504 d60 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-03-16 10:17:03:917 504 d60 Agent *********
2018-03-16 10:17:03:917 504 d60 Agent * Online = No; Ignore download priority = No
2018-03-16 10:17:03:917 504 d60 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-03-16 10:17:03:917 504 d60 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2018-03-16 10:17:03:917 504 d60 Agent * Search Scope = {Machine}
2018-03-16 10:17:03:964 504 d60 Agent * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
2018-03-16 10:17:03:964 504 d60 Agent *********
2018-03-16 10:17:03:964 504 d60 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-03-16 10:17:03:964 504 d60 Agent *************
2018-03-16 10:17:03:979 504 b8c AU >>## RESUMED ## AU: Search for updates [CallId = {95569019-1D44-40EB-8E11-BF9907F6B499}]
2018-03-16 10:17:03:979 504 b8c AU # 0 updates detected
2018-03-16 10:17:03:979 504 b8c AU #########
2018-03-16 10:17:03:979 504 b8c AU ## END ## AU: Search for updates [CallId = {95569019-1D44-40EB-8E11-BF9907F6B499}]
2018-03-16 10:17:03:979 504 b8c AU #############
2018-03-16 10:17:03:979 504 b8c AU Featured notifications is disabled.
2018-03-16 10:17:03:979 504 b8c AU Successfully wrote event for AU health state:1
2018-03-16 10:17:03:979 504 b8c AU Successfully wrote event for AU health state:1
2018-03-16 10:17:08:924 504 d60 Report REPORT EVENT: {234BC81B-9E07-4FD9-982E-9542A38A29C4} 2018-03-16 10:17:03:917+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2018-03-16 10:17:08:940 504 7c0 AU Triggering AU detection through DetectNow API
2018-03-16 10:17:08:940 504 7c0 AU Triggering Online detection (interactive)
2018-03-16 10:17:08:940 504 1698 AU #############
2018-03-16 10:17:08:940 504 1698 AU ## START ## AU: Search for updates
2018-03-16 10:17:08:940 504 1698 AU #########
2018-03-16 10:17:08:940 504 1698 AU <<## SUBMITTED ## AU: Search for updates [CallId = {01CFC264-3ACA-4581-9D71-7C22FABF4AED}]
2018-03-16 10:17:08:940 504 d60 Agent *************
2018-03-16 10:17:08:940 504 d60 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-03-16 10:17:08:940 504 d60 Agent *********
2018-03-16 10:17:08:940 504 d60 Agent * Online = Yes; Ignore download priority = No
2018-03-16 10:17:08:940 504 d60 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-03-16 10:17:08:940 504 d60 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2018-03-16 10:17:08:940 504 d60 Agent * Search Scope = {Machine}
2018-03-16 10:17:08:940 504 d60 Setup Checking for agent SelfUpdate
2018-03-16 10:17:08:940 504 d60 Setup Client version: Core: 7.6.7601.23806 Aux: 7.6.7601.23806
2018-03-16 10:19:08:839 504 d60 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <10.3.2.38:9090> Bypass List used : <(null)> Auth Schemes used : <Basic;NTLM;>
2018-03-16 10:19:08:839 504 d60 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://indirizzoip/selfupdate/wuident.cab>. error 0x80072ee2
2018-03-16 10:19:08:839 504 d60 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2018-03-16 10:19:08:839 504 d60 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2018-03-16 10:19:08:839 504 d60 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2018-03-16 10:19:08:839 504 d60 Misc WARNING: DownloadFileInternal failed for http://indirizzoip/selfupdate/wuident.cab: error 0x80072ee2
2018-03-16 10:19:08:839 504 d60 Setup FATAL: DownloadCab failed, err = 0x80072EE2
2018-03-16 10:19:08:839 504 d60 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE2
2018-03-16 10:19:08:839 504 d60 Setup FATAL: SelfUpdate check failed, err = 0x80072EE2
2018-03-16 10:19:08:839 504 d60 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE2
2018-03-16 10:19:08:839 504 d60 Agent * WARNING: Exit code = 0x80072EE2
2018-03-16 10:19:08:839 504 d60 Agent *********
2018-03-16 10:19:08:839 504 d60 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2018-03-16 10:19:08:839 504 d60 Agent *************
2018-03-16 10:19:08:839 504 d60 Agent WARNING: WU client failed Searching for update with error 0x80072ee2
2018-03-16 10:19:08:839 504 b8c AU >>## RESUMED ## AU: Search for updates [CallId = {01CFC264-3ACA-4581-9D71-7C22FABF4AED}]
2018-03-16 10:19:08:839 504 b8c AU # WARNING: Search callback failed, result = 0x80072EE2
2018-03-16 10:19:08:839 504 b8c AU # WARNING: Failed to find updates with error code 80072EE2
2018-03-16 10:19:08:839 504 b8c AU #########
2018-03-16 10:19:08:839 504 b8c AU ## END ## AU: Search for updates [CallId = {01CFC264-3ACA-4581-9D71-7C22FABF4AED}]
2018-03-16 10:19:08:839 504 b8c AU #############
2018-03-16 10:19:08:839 504 b8c AU Successfully wrote event for AU health state:1
2018-03-16 10:19:08:839 504 b8c AU AU setting next detection timeout to 2018-03-16 14:19:08
2018-03-16 10:19:08:839 504 b8c AU Successfully wrote event for AU health state:1
2018-03-16 10:19:08:839 504 b8c AU Successfully wrote event for AU health state:1
2018-03-16 10:19:13:846 504 d60 Report REPORT EVENT: {3F517517-0BB5-4934-B187-E25F3AAF1C71} 2018-03-16 10:19:08:839+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072ee2 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee2.
2018-03-16 10:19:13:862 504 d60 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2018-03-16 10:19:13:862 504 d60 Report WER Report sent: 7.6.7601.23806 0x80072ee2(0) 67661EB-2423-451D-BF5D-13199E37DF28 Scan 1 0 SelfUpdate {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0

Re: error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 11:36 am
da crazy.cat
Lanciando un test microsoft https://docs.microsoft.com/en-us/window ... c20toolexe sul client sembra che non trovi l'agent installato del punto 4.
Appena provato a reinstallarlo ma non gli è importato nullla
Immagine

Re: error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 12:26 pm
da PippoDJ
Ciao crazy.cat,
dai log sembra che i client non possano raggiungere il server WSUS:
2018-03-16 10:17:02:965 504 7c0 Agent * WSUS server: indirizzoip
2018-03-16 10:17:02:965 504 7c0 Agent * WSUS status server: indirizzoip
...
018-03-16 10:19:08:839 504 d60 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <10.3.2.38:9090> Bypass List used : <(null)> Auth Schemes used : <Basic;NTLM;>
2018-03-16 10:19:08:839 504 d60 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://indirizzoip/selfupdate/wuident.cab>. error 0x80072ee2
Ammesso che "indirizzoip" sia corretto, potrebbe essere un problema legato al proxy. Prova ad aprire l'url http://indirizzoip/selfupdate/wuident.cab con Internet Explorer da una delle macchine in questione.

Ciao, Pippo.

Re: error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 2:48 pm
da crazy.cat
Al wsus indirizzoip ci arrivo se tolgo il proxy da internet explorer.
Però le macchine sono tutte configurate nello stesso modo, perché sono "impazzite" solo queste ultime sotto clonazione.
E il problema dell'agent che non viene trovato, nonostante lo avessi appena reinstallato?

Re: error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 5:30 pm
da PippoDJ
crazy.cat ha scritto: Però le macchine sono tutte configurate nello stesso modo, perché sono "impazzite" solo queste ultime sotto clonazione.
Difficile dirlo... le regole del proxy sono uguali per tutti o sono customizzate per macchina/utente? Possibile che nel proxy non siano ancora state inserite le autorizzazioni per le nuove utenze?
E il problema dell'agent che non viene trovato, nonostante lo avessi appena reinstallato?
Non saprei... da cosa vedi che non viene trovato?

Ciao, Pippo.

Re: error 0x80072ee2 windows update via wsus

Inviato: ven mar 16, 2018 8:20 pm
da crazy.cat
PippoDJ ha scritto: ven mar 16, 2018 5:30 pm le regole del proxy sono uguali per tutti o sono customizzate per macchina/utente?
Esiste solo una suddivisione per gruppi di commessa, ma poi puntano tutti allo stesso server wsus.
Possibile che nel proxy non siano ancora state inserite le autorizzazioni per le nuove utenze?
Almeno una era una vecchia utenza che ho riclonato.
Non saprei... da cosa vedi che non viene trovato?
Nella foto che non ho messo manca proprio la dll in quarta riga, file not found più altre scritte e il codice errore 0x80072ee2 .

Credo che il problema dipenda tutto dal server wsus, però devo dimostrarlo a chi lo gestisce, altrimenti mi sbranano se li disturbo per niente.

Lunedì ci riprovo...

Re: error 0x80072ee2 windows update via wsus

Inviato: lun mar 19, 2018 12:59 pm
da PippoDJ
crazy.cat ha scritto:
PippoDJ ha scritto:Prova ad aprire l'url http://indirizzoip/selfupdate/wuident.cab con Internet Explorer da una delle macchine in questione.
Al wsus indirizzoip ci arrivo se tolgo il proxy da internet explorer.
A me questo fa pensare ad un blocco a livello di proxy... se fai la stessa prova da una macchina che risolve correttamente il server, funziona anche se non togli il proxy?

Ciao, Pippo.

Re: error 0x80072ee2 windows update via wsus

Inviato: mar mar 20, 2018 9:30 am
da crazy.cat
Della serie incredibile ma vero ho trovato un fix microsoft che mi ha sbloccato gli aggiornamenti
http://go.microsoft.com/?linkid=9665683
non ho idea di cosa abbia fatto, quando lo lanci non vedi nulla, per ora scarica tramite wsus.